Hello, wd smartware pro does not have a mac version. How to installuse wester digital my passport for mac and pc windows, western digital 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb 7tb 8tb 9b 10tb 20tb, 40gb 50gb 60gb 70gb 80gb 90gb. I thought i was being impatient and let it run for. This free program is an intellectual property of western digital.
Every time i attempt to do this it gets stuck on this screen. Select the windows or mac version of the wd smartware disk image. Manuals and user guides for western digital wd smartware. Ive had terrible trouble with smartware since upgrading to mountain lion and 10. Jan 21, 2010 no wd smartware imo, the wd smartware is like a virusit hogs all of your cpu memory. Wd builds drives to demanding requirements for durability, shock tolerance and longterm reliability. Go find another mac running mountain lion, get a second external drive, format it for mac, use ccc carbon copy cloner to copy data from your backup. Free trial of wd smartware pro backup software download the free trial of wd smartware pro automatic and cloud backup software and start protecting your files today. Their second attempt was to download smartware which. Access your downloaded files and extract the contents of the zip file to your computer.
The size of the latest installer available for download is 7. Our software library provides a free download of smartware 1. Wd external drives use proprietary chipsets which have caused some major hassles not to mention reliability issues for mac owners. Dec 29, 2014 how to installuse wester digital my passport for mac and pc windows, western digital 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb 7tb 8tb 9b 10tb 20tb, 40gb 50gb 60gb 70gb 80gb 90gb. I strongly suggest that when you purchase an external drive for your mac you look to another vendor. When a new firmware is available it will be pushed to the device automatically. Western digital wd smartware user manual 57 pages version 1. Eject the western digital smartware vcd on login mac os x hints. Western digital wd smartware manuals manuals and user guides for western digital wd smartware.
For the first month on the my book studio everything was fine then the wd smartware quit operating. Access from anywhere save, access and stream your content anywhere you have an internet connection with the my cloud mobile app or web access. My imac was running agonizingly slow, so i upgraded the memory and the hard drive, which did not help. We have 1 western digital wd smartware manual available for free pdf download. My cloud expert series ex4100 western digital store. Problem with wd smartware on external dri apple community. If your product is not listed above, please visit the product page. No wd smartware imo, the wd smartware is like a virusit hogs all of your cpu memory. Oct 15, 2015 its likely because you are using lion, smartware lists compatibility with lion just because the mbl is compatible with lion if i were you, instead of updating, id remove the current version and install the latest version directly off wds site, if that doesnt help then call them. Wd smartware is a program that automatically backs up photos, music, video and data files to an external hard drive. User manual western digital wd smartware user manual 57 pages. Mac users click here weve been shipping our new my book and my passport drives with wd smartware software for a few months now.
On mac os x you can unmount the smartware partition for good by editing etcfstab and adding a line. Oct 12, 2012 recently purchased a 1tb my book for mac, and currently trying to install the wd smartware. Mountain lion and the wd smartware install wd community. X mountain lion in addition, the system supports my book, my book, my book for mac, my book duo, my passport, my passport ultra wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. I double clicked the smartware app and it begins the installation process, but never completes. Wd smartware allows users to manage backups they create on western digital or any other brand external hard drives wd smartware allow. As a result of the feedback, weve developed some improvements to the software. Voila you have a normal hard drive now which you can erase and format using the disk utility. Western digital smartware not installing macrumors forums. Wd support told me repeatedly to download the software from their site. Wd my passport essential ntfs on mac apple community. Our builtin antivirus checked this mac download and rated it as 100% safe. The most recent installer that can be downloaded is 1. Eject the western digital smartware vcd on login authored by.
The most popular version among the application users is 1. Removed smartware from the mac but now cant use the external passport drive without replicating the problem. Wd has posted the steps to remove the smartware and its vcd, mac or windows. The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. With wd smartware pro backup software, you can customize when and where the content on all the pcs on your network is saved, while mac users have full access to apple time machine for personalized backup.
How to fix my mac not recognizing my wd external hard drive quora. Did it mounted successfully last time you plugged into the mac. I have wd smartware software on the mac, but it does not see any files. Wd diskless my cloud ex2 ultra network attached storage nas wdbvbz0000nchnesn. Our builtin antivirus scanned this download and rated it as 100% safe. Wd smartware quick view free download windows version. Some wd external drives are running wd smartware, which is a full disk hardware encryption technology. Wd smartware pro provides you with the flexibility to select the files you want to back up or simplify your backup experience by automatically scanning your computer to find and back up predefine categories of files, such as documents, music, pictures, movies. After researching for a long time, i finally figured out it was the smartware and uninstalled it. How to unlock a wd external drive without a password ccm. Unzip the file and you will find the actual firmware in this format. When you plug your wd external hard drive to macos, does it show in finder.
Wd smartware wd smartware is another great tool for recuperating access to your hard drive. I have opened the external hd and viewed the files on me imac before and there was maybe about 2 gbs worth of files on it. The problem is with the wd smartware software that comes with the units. Aug 04, 2016 my wd smartware backup drive has been on a pc. You can even automatically back up your data to a separate my. And we back up pardon the pun the trusted my passport for mac drive with a 3year limited warranty. Smartware is the awful software that wd insist on bundling with their new products. Managing your drive with wd quick view mac os x click the wd quick view icon in the menu bar and move the cursor over the name of your wd my cloud device to display drive status below the submenu. The vcd looks like an actual cd volume and appears on the screen each time you connect your wd drive to the computer. During that time weve been listening to our customers. It is completely unncesseray and most people seem to ignore it and use their own backup software, or simply copy their files to it manually. Improve pc performance when your internal hard drive is almost full, your pc slows down.
Just to clarify, whats the model of your mac, and what operating system are you running. Wd smartware pro automatic backup software offers an easy way to back up and protect your important files. Watch my passport for macs reimagined design come to life the reimagined my passport for mac drive will stop you in your tracks. This mac app was originally developed by western digital. Jun 27, 20 wd smartware pro automatic backup software offers an easy way to back up and protect your important files. By clicking the notify me when available button below, i consent to the use of the information provided below by western digital, to notify me when this item is back in stock. After the download completes, locate the wd smartware disk image in the location you saved it. Automatically updating the firmware on your my cloud home the firmware on this device is updated by over the air update. How do i remove a mybooks wd smartware virtual cd from my. Wd my passport external hard drive set up guide for mac. Wd has released an update to wd smartware software that is available. Oct 15, 2015 ive had terrible trouble with smartware since upgrading to mountain lion and 10. Under that, select software for mac or software for windows. Receive an email notification when this product becomes available.
Wd smartware pro provides you with the flexibility to select the files you want to back up or simplify your backup experience by automatically scanning your computer to find and back up predefine categories of files, such as documents, music, pictures, movies, and mail. Recently purchased a 1tb my book for mac, and currently trying to install the wd smartware. Download either the windows or mac osx version of the wd smartware disk image to a place you will remember, such as your desktop. Oct 15, 2015 download either the windows or mac osx version of the wd smartware disk image to a place you will remember, such as your desktop. You can schedule backups for when your computer is idle or choose automatic, continuous backup to instantly save files when they are added or saved. Oct 15, 2015 hello, wd smartware pro does not have a mac version. Wd drive utilities register your drive, set drive timer, run diagnostics and more using wd drive utilities. My cloud expert series ex2 ultra western digital store. I am borrowing a 500gb wd smartware external hd from my friend because i am backing up my computer. Eject the western digital smartware vcd on login mac os. This free mac app was originally developed by western digital. Pc and mac computers, youre able to keep your media protected and organized in one place to streamline your creative workflow.
Mac os x mountain lion mac os x lion mac osx snow leopard mac os x leopard physical dimensions length. Launching wd smartware windows if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware. Network attached storage storage to keep all your photos and. Apple working with wd on os x mavericks data inaccessibility. Its likely because you are using lion, smartware lists compatibility with lion just because the mbl is compatible with lion if i were you, instead of updating, id remove the current version and install the latest version directly off. Western digital wdbctl0020hwt user manual pdf download. How to uninstall western digital smartwar apple community. After the wd smartware software categorizes the different types of files on the selected hard drive, clicking the. The wd smartware software automatically and continuously backs up all of your important data files to the my book live drivemusic, movies, photos, documents, email, and other files. Commonly, this programs installer has the following filename. At the moment the wd smartware pro is only for windows. I have tried it several times and it just hangs up during the install process. Back up to your wd elements drive or to the cloud using your dropbox account. Centralized network storage organize your entire media collection, photos and files in one central, network location.
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